Cuptoopia.com Privacy Statement
Created April 2012
Table of Contents
Introduction
Collection
and Use of Information
Choice
Sharing of
Information
Access
Security
Data
Integrity
Children
Links to
Other Websites
Controlling
Unsolicited Email
Amendments
Enforcement, Dispute Resolution, and Verification
Contact
Information
Introduction
Cuptoopia.com values the privacy and security of the information that you share
with us. This Privacy Statement applies to information collected through
www.Cuptoopia.com
(the
“website”). This Privacy Statement also applies to other information
Cuptoopia.com receives in the United States from Europe. This Statement
describes how Cuptoopia.com collects, uses, shares, protects, or otherwise
processes your personal information.
By using
this website, you agree to the terms of this Privacy Statement.
Collection and Use of
Information
Cuptoopia.com collects personal information to set up and manage accounts for
our ecommerce services and to handle orders of goods and services from
Cuptoopia.com.
You may
need to provide Cuptoopia.com with personal information such as:
•
names;
phone numbers; mailing, billing, shipping, and email addresses;
•
regular or
online bank account information; social security number; credit and debit card
information; dates of birth; and identification documents.
Cuptoopia.com uses such
information for:
•
website
registration; enabling sales and other transactions; processing payments and
settlement; sending payouts; handling orders; providing receipts;
•
providing
customer service; providing dispute resolution, chargebacks, refunds, or related
issues;
•
marketing
and surveys; sending service update notices;
•
recovering
debt and collections; detecting and preventing fraud; detecting and preventing
violations of our legal agreements;
•
measuring,
improving, and customizing our services; and
•
fulfilling
other technical, logistical, financial, tax, legal, compliance, administrative,
or back office functions.
Cuptoopia.com may also collect background information and credit checks from
third parties to verify your identity; deter, detect, and prevent fraud and
illegal activity; make business decisions; and as a part of our legal
obligations. Cuptoopia.com retains such information for as long as reasonably
required for business purposes or as reasonably required to comply with our
legal obligations.
Community Information
Cuptoopia.com collects information from you to post entries to our community
website or forums. Such information may include your email address, Internet
Protocol address, user name, date and time of signup, and date and time of posts
to the forum.
Cuptoopia.com uses this information for the secure and efficient functioning of
our website, to provide you with access to our community site, to detect and
prevent violations of our legal agreements, and as part of any legal obligations
related to our community website.
Transaction Information
Cuptoopia.com collects information on each transaction conducted through our
website. Such information may include the amount of the transaction; the goods
purchased; the identity of the supplier, affiliate, and customer; payment type;
currency; location; Internet Protocol address; and websites visited.
Cuptoopia.com uses such information for refunds, for customer service, for
website optimization, or for other administrative or business purposes.
Cuptoopia.com may share information related to the transactions you conduct
through our website with suppliers, affiliates, or customers for the purposes
disclosed in this Privacy Statement. Cuptoopia.com retains transaction
information for as long as reasonably required for business purposes or as
reasonably required to comply with our legal obligations.
Customer Service Correspondence
Cuptoopia.com also collects information involving customer service
correspondence. This information may include emails, internet chats, faxes, or
telephone calls directed to our customer service centers. Cuptoopia.com
processes this information to provide customer service, handle complaints or
disputes, measure and improve our customer service, detect and prevent fraud,
and detect and prevent violations of our legal agreements. Cuptoopia.com retains
customer service information for as long as reasonably required for business
purposes or as reasonably required to comply with our legal obligations.
Cookies, Web Beacons, and Logs
Cuptoopia.com collects information related to your use of our website using
cookies, web beacons, and log information.
Cookies are
small files containing strings of text stored on your computer. Cuptoopia.com
uses cookies to authenticate you as a user when you log in, track your session,
deliver content specific to your preferences and interests, store the contents
of your shopping cart, provide features related to payment and customer service,
and provide other functions.
Web beacons
are objects embedded into web pages that allow us to determine whether and for
how long users view web pages. We use web beacons for site traffic reporting,
unique visitor counts, auditing and reporting, personalization, and other
functions.
Log
information may include web requests, Internet Protocol address, operating
system, browser type, browser language, date and time of your request, and
cookies that may uniquely identify your browser. Cuptoopia.com uses this
information to enhance the functionality of the website and to make your access
more convenient, secure, and efficient.
Cuptoopia.com also uses information gathered from logs, cookies, and web beacons
to monitor website performance; improve website design, functionality, and
security; and assemble web analytics and activity trends. Cuptoopia.com retains
such information for as long as reasonably required for business purposes or as
reasonably required to comply with our legal obligations.
You may
stop your browser from accepting cookies or web beacons. The Help portion of
your browser should explain how to configure your browser’s cookie handling.
Your browser may have add-ons that may help you block web beacons. You may have
limited functionality if you block cookies or web beacons set by our website.
Google Analytics
Cuptoopia.com uses Google Analytics, a web analytics service. Google Analytics
uses cookies, web beacons, and other means to help Cuptoopia.com analyze how
users use the site. You may find Google’s Privacy Policy at
http://www.google.com/intl/en/privacypolicy.html.
Social Networking
Cuptoopia.com uses social networking and may use a customer support application.
Cuptoopia.com will use cookies, web beacons, and other means to help
Cuptoopia.com provide customer service. You may find Cuptoopia.com Privacy
Policy at
http://www.Cuptoopia.com
Choice
We will
seek your consent prior to using your personal information in a manner
incompatible with the purposes we described in our Privacy Statement at the time
of collection. You may choose not to provide any personal information to
Cuptoopia.com, in which case we will be unable to provide services to you.
Sharing of Information
Cuptoopia.com only shares information as described in this Privacy Statement.
Cuptoopia.com will not share your information with third parties. Third parties
are prohibited by law or by contract from processing personal information for
purposes other than those disclosed in this Privacy Statement.
Organizations that Provide
Services to Us
Cuptoopia.com does not disclose personal information for financial gain, but
will disclose information necessary to ensure the operation of the business with
the required organizations that perform services on our behalf. We require such
organizations to use such information solely for the purposes of providing
services to us and to protect the personal information with appropriate
safeguards.
Such
organizations include financial institutions; payment processors; money transfer
service providers; acquirers; auditors; background and credit check
organizations; fraud prevention service providers and anti-fraud networks;
marketing service providers; database managers; customer service providers and
representatives; debt collectors; and others who perform technical, logistical,
financial, tax, legal, compliance, or administrative functions on our behalf.
These
organizations may perform functions such as processing credit and debit card
payments, sending wire transfers, providing background and credit checks,
providing fraud checks, providing customer service, analyzing data, supplying
marketing assistance, fulfilling orders, delivering packages, sending postal
mail and email, debt collections, and providing other financial, technical,
logistical, tax, legal, compliance, or administrative functions.
Financial
institutions, payment processors, and acquirers may share the information that
Cuptoopia.com provides to them with other financial institutions or card
networks in order to provide financial services, payment services, and to
process payments. Fraud prevention service providers and anti-fraud networks may
share the information Cuptoopia.com discloses to them with other fraud
prevention service providers and anti-fraud network participants in order to
provide fraud checks.
Suppliers
Cuptoopia.com does not disclose personal information to its suppliers or third
part sellers. Cuptoopia.com makes goods and services from suppliers available to
customers for purchase. We have confidentiality agreements with these suppliers.
We share personal information with suppliers to complete transactions, resolve
customer comments or complaints, and for administrative and analytical purposes
like accounting, billing and audits, information system management, and other
uses.
Customers
Cuptoopia.com will not discloses personal information to its customers.
Cuptoopia.com makes goods and services from suppliers available to customers and
third party sellers for purchase. We may share personal information with
customers to complete transactions, resolve customer comments or complaints, and
for administrative purposes like accounting, billing and audits, and other uses.
Business Sale or Merger
Cuptoopia.com may share personal information in the event of a sale or merger of
all or any portion of its business units. Such information remains subject to
the promises made in any pre-existing Privacy Statement, unless an individual
consents otherwise.
Other
Cuptoopia.com may or may not disclose personal information where:
•
required by
law or by an order or requirement of a court, administrative agency, or other
government entity, or by court rules concerning the production of records;
•
Cuptoopia.com has reasonable grounds to believe that use or disclosure is
necessary to protect the rights, privacy, property, or safety of our users or
others;
•
Cuptoopia.com has reasonable grounds to believe that the information relates to
the breach of an agreement or violation of the law that has been, is being, or
is about to be committed;
•
it is
necessary for fraud protection, risk reduction, or the establishment or
collection of funds owed to us;
•
it is
necessary to enforce or apply our legal agreements, to pursue remedies, or to
limit damages to Cuptoopia.com;
•
the
information is public;
•
you have
provided consent or with your direction; or
•
other
reasons allow it or other laws require it.
1.
When we are
required or permitted to disclose information, we will not disclose more
information than is necessary to fulfill the disclosure purpose.
2.
Cuptoopia.com may disclose aggregate or statistical information to our business
partners, for public relations purposes, or other purposes.
Access
At your
request, we will provide you with reasonable access to your personal
information, so that you can review what we have stored and, if you choose,
request corrections to it. You may request access by writing to us at the
address listed in the Contact Information section below. After you request
access, we will provide the personal information that you request as soon as
practically possible and generally no later than thirty days following the
request. If you wish to correct your personal information, please send us a
written explanation of the particular information that you believe should be
corrected. Where information will not or cannot be accessed or amended, we will
tell you the reasons.
Cuptoopia.com stores, collects, and otherwise processes information mainly in
Columbus, Ohio, U.S.A.
Security
Cuptoopia.com will combine technical and physical safeguards with employee
policies and procedures to protect your information. We will work to protect
your personal information during transmission by using Secure Sockets Layer
software, which encrypts the information that you provide online at our website.
We will use commercially reasonable efforts to protect your information. We will
also continue to assess new technology for protecting information and upgrade
our information security systems when appropriate.
Further, we
permit only authorized Cuptoopia.com employees and third parties to access any
personal information. If an employee misuses personal information, we may take
disciplinary action, up to and including termination of employment. If any third
party individual or organization misuses personal information, we will take
action, up to and including termination of any agreement between Cuptoopia.com
and that individual or organization.
Data Integrity
Cuptoopia.com processes personal information only for the purposes it was
originally collected and in accordance with this Privacy Statement.
Cuptoopia.com takes commercially reasonable steps to ensure that the personal
data is relevant, reliable for its intended use, accurate, complete, and current
for the purposes for which it is used. Cuptoopia.com retains information for as
long as reasonably required for business purposes or as reasonably required to
comply with our legal obligations.
Children
Cuptoopia.com will sell digital products created by and purchase by children,
and we sell children's products for purchase by adults. We do not knowingly
collect, maintain, or use personal information from children under age 12. If
you are under age 12, do not share personal information with us.
Links to Other Websites
When you
click on a link on this website that takes you to a website operated by another
company, you will be subject to that company’s privacy practices.
Controlling Unsolicited Email
We may send
you information about our products and services. You may log into the Profile
Center and update your Preferences to stop receiving this information. You may
also opt out of Cuptoopia.com's marketing list or update your information by
notifying us at
wbsbpd88@hotmail.com at any time.
Amendments
Cuptoopia.com may amend this Privacy Statement on one or more occasions by
posting a revised statement on this website or a similar website that replaces
this website. Cuptoopia.com will amend this Privacy Statement in a manner
consistent with the Safe Harbor Principles.
Enforcement, Dispute Resolution,
and Verification
Please
contact us with any questions or concerns related to this Privacy Statement by
using the address listed in the Contact Information section below. We will
investigate and attempt to resolve complaints or disputes regarding personal
information in accordance with this Privacy Statement. For complaints that have
not been satisfactorily addressed, you may use the
BBB EU Safe Harbor Program and
file a complaint on the web or file a
complaint by contacting:
Council of
Better Business Bureaus, Inc.
BBB EU Safe
Harbor
4200 Wilson
Boulevard, Suite 800
Arlington,
VA 22203
Phone:
703-276-0100
Email:
eusafeharbor@council.bbb.org
Cuptoopia.com elected to use the self-assessment method for verifying its
compliance with the U.S. Department of Commerce Safe Harbor Program.
Contact Information
If you have
questions or concerns related to this Privacy Statement, you may contact us by
email at
wbsbpd88@hotmail.com or by
writing to us at:
Attention:
CEO or Privacy Officer
Cuptoopia.com, Inc.
1542
McNaughten Road
Columbus,
OH USA 43232
614-755-4846